Automated Moderation Is Here to Stay—Accountability Must Keep Pace

This post is part 2 in a series about automated content moderation. Read the first post here. When whistleblower Frances Haugen leaked a set of documents from Meta in 2020, among the revelations was a jarring statistic: The company’s algorithms designed to detect terrorist content incorrectly deleted nonviolent Arabic-language content 77 percent of the time, while failing to detect hate speech under the company’s own policies in many instances. Meta’s own transparency report released later that